What is Cora E-Commerce?
Cora is an online store dedicated to offering high-quality beauty and wellness products, handpicked to help you look and feel your best.

Where is Cora based?
Cora is based online, making it easy for customers to shop from anywhere. Our operations ensure fast shipping and excellent customer service.

What types of products do you sell?
We offer a curated collection of luxury handbags designed for the modern woman. Our products include versatile shoulder bags, chic crossbody bags, sophisticated totes, and trendy mini handbags. Crafted from high-quality materials such as genuine leather and premium PU/PVC, each bag is carefully designed to combine elegance with functionality. Whether you're looking for a statement piece for a special occasion or an everyday bag to elevate your style, Cora has something for every woman who appreciates luxury and timeless design.

How do I place an order?
Simply browse our products, add your desired items to your cart, and proceed to checkout. You'll receive an email confirmation once your order is placed.

What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay.

Can I modify or cancel my order after it's placed?
Orders can be modified or canceled within 2 hours of placement. Please contact our support team immediately for assistance.

Where do you ship to?
We currently ship across the United States.

How much is shipping?
Shipping costs vary based on your location and the weight of your order.

How long does shipping take?
Orders are processed within 1-2 business days. Delivery times depend on your location:

• Domestic: 3-7 business days
• International: 7-14 business days

How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. Use the link provided to monitor your shipment's status.

What is your return policy?
We accept returns within 30 days of delivery for unused, unopened products in their original packaging. See our Returns Policy for details.

How do I initiate a return?
Contact our customer service team at corasupport@coraecommerce.com with your order number and reason for return. We'll provide a return shipping address and instructions.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item.

How can I contact customer support?
You can reach us via email at corasupport@coraecommerce.com or through our Contact Us page. Our team is available Monday-Friday, 9 AM - 6 PM EST.

What if I receive a damaged product?
Please contact us within 48 hours of delivery with photos of the damaged product. We'll arrange a replacement or refund.

Do you offer discounts or promotions?
Yes! Sign up for our newsletter to stay updated on exclusive deals, promotions, and product launches.

Can I create a customer account?
Yes, creating an account allows you to track orders, save shipping details, and enjoy faster checkout.